Dear 通勤家族，歡迎一同上Clubhouse參與我們通勤學英語直播室。跟著大家一起開口練習用英語聊天，提升你的英語力！加入15mins通勤學英語直播室
主題: 職場系列 – 有禮貌的用英語打電話 Telephoning English
Taking a call 接電話
1. Hello/Good morning/Good afternoon. [Company name], [your name] speaking, how may I help you?
2. [Company name], [your name] speaking.
Making a call 打電話
3. Hello, this is [your name] from [company name].
4. Hi, it’s [your name] from [company name].
Asking for somebody 找人
5. May I speak to [person’s name]?
6. I’d like to speak to [person’s name], please.
Giving reasons for calling 電話的目的
7. I’m calling to ask about/discuss/clarify…
I’m calling to ask about your current printing promotion.
8. I just wanted to ask…
I just wanted to ask if you need any more articles for next month’s magazine.
9. Could you tell me…?
Could you tell me the address of Friday’s networking event?
Leaving messages 留言
10. Could you please take a message? Please tell her/him that…
Could you please take a message? Please tell her that Cindy from accounting called about Mr. Shapiro’s expense reports.
11. I’d like to leave her/him a message. Please let her/him know that…
I’d like to leave him a message. Please let him know that tomorrow’s lunch meeting is cancelled.
Promising action 回覆
12. I’ll ask him to call you as soon as he gets back.
13. I’ll send you the report as soon as possible.
Saying you cannot help 無法協助
14. I’m afraid I can’t give you that information.
15. Sorry, but I’m not allowed to give details about that.
Ending the call 結束電話
16. Thank you very much for your help.
17. Thanks for calling.
18. Thank you for your time.
角色扮演時間：
1. 你打電話去Jimmy Choo鞋店退寄錯給你的鞋子
2. 你要找的Porsche業務不在，留言請他報價最新的Taycan
3. 打電話給客戶，告知他他的限量香奈兒Chanel包包已經到了
4. 打電話去茹絲葵 Ruth’s Chris預約聖誕節大餐